Sleepy's use independent contractors for delivery services to our customers and during this time we want to support these small business owners and our customers to ensure safety for all. This may mean some interruptions to our normal delivery service and Free Old Mattress Removal which will be based on advice obtained from the Australian Government and the precautionary measures our delivery contractors determine necessary. If you are purchasing in one of our Sleepy’s showrooms or online, our staff will confirm the current status and keep you updated until your order has been delivered. If you are unable to accept the delivery due to illness or quarantine, you can arrange an alternative delivery time with the store. We are committed to continuing Sleepy’s amazing customer experience from the start of your mattress selection through to post purchase, delivery and beyond.
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Prospect
Trading Hours
Sunday: |
10:00AM - 4:30PM |
|---|---|
Monday: |
9:00AM - 5:00PM |
Tuesday: |
9:00AM - 5:00PM |
Wednesday: |
9:00AM - 5:00PM |
Thursday: |
9:00AM - 5:00PM |
Friday: |
9:00AM - 5:00PM |
Saturday: |
9:00AM - 5:00PM |
Public Holidays: |
10:00AM - 4:00PM |
Book a private in-store appointment
As people continue to fill their schedules with commitments from work, family and friends our free time for shopping for items such as a new bed, can occasionally be pushed down the priority list. To provide some flexibility, some of our Sleepy's showrooms are able to offer in store appointments by request.
During this time, we would like to extend this offer to include 'normal' opening times and make these appointments private for you. If you would prefer to be expertly fitted to your new mattress respecting your space, at your pace and in your time, take advantage of our private appointment service which is available in select showrooms.
Please complete the form below, to see if your local Sleepy's store can cater to your needs.
Testimonials
Thank you to the team at Sleepy’s. As a returning customer for the past several years, I have always been treated and well looked after by every team member there. They will always go above and beyond to ensure all your needs are met! If you value quality customer service and great product knowledge then see the team at Sleepy’s Prospect!
Had a great experience buying a mattress at Sleepy’s Prospect. The team was helpful, knowledgeable and guided us through to make sure we got the right mattress.
Fantastic service from a fantastic sales woman. My experience in your store was great because of her. She was very helpful, kind and courteous with a welcoming smile. She’s a keeper
My wife and I would like to thank all the staff at Sleepy’s for their kindness and being very helpful to us when we where choosing our new mattress, advice was very good and friendly, we will be telling our friends about Sleepy’s. 10/10 FOR GREAT SERVICE, Delivery was very quick. We highly recommend Sleepy’s and their staff for great and friendly service. Thank you.
I am so happy that I have had great experience dealing with the team at Sleepy’s, they understand my sleeping problem and listening and giving their time to me to pick out the bed that suits my needs I have never had service and so much pleasure dealing with someone like that understands and their personalities are so pleasant I would recommend anyone to my family and friends to go and see them I will be buying another bed soon They make you feel comfortable I have not anything bad to report service is great and I am happy ???? Thank you to your staff Thank you
Wife and I were extremely impressed with the help that the team was only too happy to give us, and answered any questions we asked them so that we understood exactly where we were going. Good on you team.
The team was absolutely amazing with us today. We were looking for two different mattresses for two different beds and they guided us to some extremely comfortable ones. They educated us in a few things re how we lay and ways to improve our alignment. Nothing was a bother to them at all, they were beyond helpful. Thanks team, you made a hard decision very easy.
Very friendly and helpful staff. Would recommend Sleepy’s to family and friends.
We’d just like to say thank you to the Sleepy’s Team for their outstanding customer service. We really had a great customer experience and will be back in the future. Thank you.
I am happy to say I was listened to as to what I needed including price. Shown what was available without being co erred into buying. The staff was very courteous to me and my family and I feel favorably impressed.
I would like to recommend the staff for their friendly, informative and helpful service today thank you team
The staff was welcoming and friendly with a lot of knowledge on the products.
My experience was amazing at Sleepy’s Prospect! The staff was very helpful and knowledgeable Thank u so much
Thank you so much for you kindness your patience and for looking after us.
Had a great experience shopping at Sleepy’s. The store manager was very friendly and polite and knew exactly what I was after. Mattress came in a timely fashion and overall a very happy customer!
Thank you to the sales consultants, for being good sales people. Keep it up you are an asset to the company!
To all staff: just a short letter to thank and acknowledge you for your professional and friendly customer service with my mattress purchase this week. I came across your bedding store at a local shopping centre. The salesperson was very personable, showing good knowledge of the product. It led to an immediate order and came with the promise of good service and delivery. The order was followed up by customer service which was accordingly met. The driver also continued this service with phone calls, and an on time delivery. The location on the first floor was not easy to reach. The two delivery staff managed the task with ease and no damage to our property. If I have the opportunity in future to recommend a mattress store, your store will be my first choice.
Your Prospect NSW store is fantastic. Your staff took the time and effort to comprehensively explain why the mattress my wife and I wanted was not actually the mattress we needed. Your knowledge of the mattresses and understanding of our particular needs is a testament to the way you guys have trained your staff. You’re doing something very, very right.
Thank you Sleepy’s Prospect for your excellent customer service. Very professional and you went out of your way to help us find the right bed for the right price. I will be recommending you to all my friends.
Your Saturday delivery service was first class; they were quick and did more than they had to. They put everything in place and removed all the rubbish together with the old mattress and base. We talked about mattress quality, performance and that you only get what you pay for. Your Chiro Balance 300 mattress was very good value for the price I paid. It is the most comfortable mattress I have ever slept on. Thank you!
I have never met a sales person with so much knowledge of their company’s products. Raj was very professional. He provided us with the right amount of information to decide between mattresses and was not pushy. This is completely opposite to our experience at Snooze where we were almost pressured into buying a product that we did not love. The Snooze salesperson only cared about making sales. On the other hand, Raj spoke to us like a good friend, he made the experience very enjoyable. Snooze tried to offer a better discount and freebies but we came back to Raj for his honesty, professionalism and friendly approach. Raj is an example of a dedicated employee.
Chiropractors
Sleepy’s is committed to helping you achieve a better, healthier sleep. Part of this is a collaboration between the store and local chiropractors who use and recommend our products.
The following chiropractors are dedicated to improving your wellbeing through healthy sleep and professional chiropractic care.
Essential Health Chiropractic
Dr Shannon Huntley
Dr Gerald Vargas
Phone:
02 9686 2211
Kellyville Chiropractic
Dr John Cice
Dr Angela Cice
Dr Wayne Hedley
Phone:
02 9629 1717
Shirley Rd Chiropractic
Dr Brent Gordon
Dr Christopher Rohan Lewis (second practice in Crows Nest)
Phone:
02 9659 1711
Dr Angela Zahra
Phone:
02 4721 3858
Dr Anna Oldsen
Phone:
02 9871 6013
Dr Anne Lyell
Phone:
02 4578 2348
Dr Brian Callan
Phone:
02 9639 6307
Dr Hossain Tefaili
Phone:
02 9673 2851
Dr Matthew Hardy
Phone:
02 9639 6307
Dr Matthew Mison
Phone:
02 4578 2348
Dr Michael Fogerty
Phone:
02 9622 5652
Dr Peter Luan
Phone:
02 9621 5802
Dr Peter Richard Middleton
Phone:
02 9899 9662
Dr Sonya Fogerty
Phone:
02 9622 5652
Dr Su Lin Chen
Phone:
02 4733 5588
Dr Susan Orth
Phone:
02 4578 3063
Book a private in-store appointment