Bespoke Orchid
Bespoke Orchid
PRODUCT ATTRIBUTES
PRODUCT DESCRIPTION
PRODUCT DESCRIPTION
PRODUCT SPECIFICATION
PRODUCT SPECIFICATION
Base & Leg Height - 295mm
SHIPPING
SHIPPING
How Long Until My Order is Delivered?
At Sleepy’s, we want your new mattress to reach you as soon as possible so you can start enjoying amazing sleep. Most orders are delivered within 10 business days, though timing can vary depending on the product you’ve chosen.
Don’t worry, your local Sleepy’s consultant will keep you updated every step of the way, so you’ll always know when to expect your delivery.
What are Sleepy's Delivery Fees?
When you place an order online, your delivery fee will be worked out at checkout. The cost depends on what you’re ordering and how many items are included.
Because most of our products are large and built to last, we only trust experienced experts to deliver them to your home. That way, your new mattress or furniture arrives safely and your delivery experience is as comfortable as the sleep you’re about to enjoy.
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Climatex Quilt
This mattress comes with a Climatex quilt made of high loft fibre for breathability and reduced heat build-up.
Knit Fabric
This mattress comes with a knitted top panel.
Kulkote
A coating material that absorbs excess heat from the body, stores it, and releases it as needed.
Pocket Spring
The support system in this mattress contains individual pockets which respond independently to movements & reduce partner disturbance.
Dunlop Foam
This mattress contains high quality, Australian made Dunlop foam.
Memory Foam
This mattress contains memory foam for density, support and comfort.
Full Zone
This mattress offers a full zone for consistent support across the mattress.
10 Years Warranty
This product comes with a 10 year manufacturer warranty.
Mattress Height
This mattress varies from the standard mattress height.
Firm
This mattress is suitable for those seeking a firm, supportive mattress with little bounce.
Medium
This mattress is suitable for those seeking a intermediate feel combining support and comfort.
Plush
This mattress is suitable for those seeking a soft, cloud-like sleep surface.
Extra Firm
This mattress is suitable for those seeking a super firm mattress with little cushioning and no bounce.
Temperature Management
This mattress has been designed with materials to help maintain a neutral temperature during sleep.
Suits Adjustable
This mattress can be paired with an adjustable bed base.
Partner Disturbance
This mattress contains an individual pocket spring design to reduce movement across the mattress and minimise partner disturbance.
Pillow Top
This mattress contains a pillow top for cloud-like cushioning.
Weight Support
This mattress supports a wide range of weight classes.
Complete Your Sleep Experience
Free Old Mattress Removal
Your Sleepy’s experience continues after you leave the store or complete your online order.
When we deliver your new mattress, let us do the hard work while you lay down and relax. Our team will remove your old mattress at no extra charge!
We do reserve the right in some cases, where the health and hygiene of our staff or contractors may be at risk, to negotiate an alternate arrangement for disposing of your mattress. Unfortunately, bases and other bedroom furniture are not part of our Free Old Matt Removal offer. This service is available in some stores at an additional charge. Please contact your closest Sleepy’s store for more information.
The Sleepy’s 60 Night Comfort Exchange Guarantee
The Sleepy’s 60 Night Comfort Exchange Guarantee provides customers with peace of mind when purchasing a new mattress. Where a customer is dissatisfied with the comfort level of their new mattress they can exchange it.
If you have any questions about our Comfort Exchange Guarantee, please contact us
Easy Mattress Financing, Stress-Free Payments
Enjoy flexible mattress financing with easy payment plans. Get the comfort you deserve without stress, making quality sleep more affordable. With our hassle-free financing options, owning a premium mattress has never been easier. Choose a payment plan that fits your budget and enjoy restful nights without financial strain. Experience superior comfort, support, and relaxation with affordable monthly payments designed just for you.
Our
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Sit back on sofa mode, stretch out in daybed mode, and sleep tight in bed mode. Effortlessly slide your sofa bed between the three and lounge your way.
Frequently Asked Questions
How Long Until My Order Is Delivered?
Our mattresses are Australian made and when you order online, chances are they are yet to be made by our Australian manufacturers! Due to the nature of bulky goods and potential construction time, delivery times will vary depending on the product and availability. If you’re purchasing in-store, we will advise you of an estimated delivery time, at the time of purchase. If you’re purchasing online, a local Sleepy’s consultant will be in touch to confirm a delivery date. Mattress and standard bases could take up to 7-10 business days. Customised drawer bases and bedheads between 15 and 21 business days.
What Happens Once I Place an Order?
Online – once your order has been received and payment confirmed, one of our consultants will make contact with you. This may be in the form of email or telephone. Please check your “junk” mail after your order has been placed just in case our email ends up there by mistake! The consultant in store will let you know they have received your order and will make arrangements to have your new mattress made for you. They will also provide you with regular updates as required to advise delivery details and time lines. This could be through email, SMS or telephone, you get to select which method suits your lifestyle. In Store – our consultants will provide you with information on delivery time lines at the time of your purchase. If they need to order the product from our suppliers they can provide you with regular updates as required. This could be through email, SMS or telephone, the choice is yours, just let your consultant know at the time of purchase.
Is Old Mattress Removal Available?
Yes, Sleepy’s offer free mattress removal at no extra cost. When we deliver your new mattress, for both in store and online mattress purchases, our team will remove your old mattress at no charge! We do reserve the right in some cases, where the health and hygiene of our staff or contractors may be at risk, to negotiate an alternate arrangement for disposing of your mattress. During COVID-19, changes may apply to delivery schedules and free old mattress removals at this time. If you are purchasing online, we will confirm your delivery before processing your order. If you are making your purchase in one of our Sleepy’s showrooms, our teams in store will advise you of the current delivery protocols. Sleepy’s use independent contractors for delivery services to our customers and during this time we want to support these small business owners and our customers to ensure safety for all. Please note, bases and other bedroom furniture are not part of our Free Old Matt Removal offer. This service is available in some stores at an additional charge. Please contact your closest Sleepy’s store for more information.
Will I Receive Advance Notice Before Delivery?
Yes, you will be contacted prior to delivery via SMS, email or phone call.
What Do I Need to Know Prior to My Order Being Delivered?
If Sleepy’s are delivering a new mattress (and/or base) to your home, we will contact you beforehand to provide guidelines to help arrange a smooth transition. As these products are large and heavy, it is recommended fragile, valuable and cherished possessions are tucked away and a clear pathway to the room be created.
Can I Change or Cancel My Order After I Have Placed it Online or In-Store?
Cancellation of orders will attract an administration fee equal to 20% of the total value of goods if your order has been placed with the manufacturer. You are not entitled to a refund if you simply change your mind. Order changes can be managed through the store. We always want to provide you with the most suitable outcome possible and will work with you to achieve this. Sleepy’s offer 60 Night Comfort Exchange on the occasion that your mattress isn’t quite right.
