Delivery

At Sleepy's, we want your new mattress and bedroom essentials to arrive safely and as soon as possible. Our experienced delivery partners take care of getting your order to your home, so you can look forward to enjoying better sleep.

How Long Until My Order is Delivered?

Most Sleepy's orders are delivered within 10 business days, although delivery times can vary depending on the product you've chosen and your delivery location. Once your order has been placed, your local Sleepy's consultant will keep you updated throughout the delivery process, so you'll know when to expect your order.

What Are Sleepy's Delivery Fees?

Your delivery fee is calculated at checkout based on your delivery postcode and the items included in your order.

For customers who order online within our standard delivery postcode range:

• Bulky items: Delivery is $100 per bulky item when purchasing a bulky item such as a mattress.
• Accessories: Items such as mattress protectors, pillows and throws will be sent by postal service or courier, with fees starting at $30.
• Combined orders: If your order includes a bulky item and accessories, such as a mattress and a protector or a pillow, the delivery fee would be $130 for the combined order.

Our delivery system will automatically calculate the applicable delivery fee at checkout, so you'll see your delivery cost before completing your purchase.

Ordering Multiple Items?

If you're purchasing multiple products in the same order, your delivery fee will be calculated based on the items included and how they can be combined for delivery. Our delivery system will automatically calculate the applicable delivery charges at checkout, so you'll see your delivery cost before completing your purchase.

If you have any questions about delivery to your area or aren't sure how your delivery fee has been calculated, please get in touch with your local Sleepy's team and we'll be happy to help.

Deliveries Outside Our Standard Postcode Range

Sleepy's would love to deliver Australia-wide, however some of our products are simply too large to ship to certain locations.

We can deliver most of our mattresses to nearly all capital cities across Australia. If you're located outside our standard delivery areas, we're happy to provide a delivery quote wherever possible. With stores across Tasmania, South Australia, Victoria, New South Wales and Queensland, our team will always do their best to find a delivery solution that works for you.

If your postcode falls outside our standard delivery area, your delivery fee will be shown as TBD at checkout. You can still place your order, and a member of the Sleepy's team will contact you after purchase to discuss your delivery requirements and arrange a suitable shipping option.

If you're unsure whether we can deliver your selected products to your area, please call us or contact us via WebChat and our team will be happy to help.