Sleepy's use independent contractors for delivery services to our customers and during this time we want to support these small business owners and our customers to ensure safety for all. This may mean some interruptions to our normal delivery service and Free Old Mattress Removal which will be based on advice obtained from the Australian Government and the precautionary measures our delivery contractors determine necessary. If you are purchasing in one of our Sleepy’s showrooms or online, our staff will confirm the current status and keep you updated until your order has been delivered. If you are unable to accept the delivery due to illness or quarantine, you can arrange an alternative delivery time with the store. We are committed to continuing Sleepy’s amazing customer experience from the start of your mattress selection through to post purchase, delivery and beyond.
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Ipswich
Home HQ, Tenancy 3C 339 Brisbane Street Ipswich
QLD 4305
Phone: 07 3281 5520
Email: ipswich@sleepys.com.au
Special Opening Hours:
Trading Hours
Sunday: |
10:00AM - 4:00PM |
|---|---|
Monday: |
9:00AM - 5:00PM |
Tuesday: |
9:00AM - 5:00PM |
Wednesday: |
9:00AM - 5:00PM |
Thursday: |
9:00AM - 6:00PM |
Friday: |
9:00AM - 5:00PM |
Saturday: |
9:00AM - 5:00PM |
Public Holidays: |
10:00AM - 4:00PM |
Book a private in-store appointment
As people continue to fill their schedules with commitments from work, family and friends our free time for shopping for items such as a new bed, can occasionally be pushed down the priority list. To provide some flexibility, some of our Sleepy's showrooms are able to offer in store appointments by request.
During this time, we would like to extend this offer to include 'normal' opening times and make these appointments private for you. If you would prefer to be expertly fitted to your new mattress respecting your space, at your pace and in your time, take advantage of our private appointment service which is available in select showrooms.
Please complete the form below, to see if your local Sleepy's store can cater to your needs.
Testimonials
The team was fantastic, very knowledgeable and gave me some good new ideas.
Very happy with service from start to finish.
Thank you for your professionalism.
The team are truly amazing salespeople.
I’m very happy with the service this morning!
Both my husband and I wish to say thank you for your very
helpful information when we visited your store. We were able to
purchase our beds with clear understanding of our personal needs.
Your friendly helpfulness just made things easy. There was no hard sell and that would have been one thing that would have put us off. Instead it was a pleasure to make our decision.
They came on time and were installed to our satisfaction. Thank you once again and we can certainly recommend your store.
Extremely helpful service by the manager and very prompt delivery service. Thank you
The staff knew everything about the products, I am looking forward to sleeping on my new mattress.
Very happy with my new bed. Received amazing customer service and innovative problem solving from the team. They are a great asset to Sleepy’s. For these two reasons I will speak highly of the company and recommend others to visit the team at the Ipswich store.
My experience was lovely
The manager at the pop up store at Booval was AMAZING! She was polite and so helpful. We are super happy with our purchase but may not have bought it if it wasn’t for her taking time to explain it all to us and make recommendations. She was so professional and is just a gem.
I just wanted to thank to the team for their time and help yesterday when I was researching for a mattress. They were very good at their job!
Staff were helpful. The range of products was sufficient.
I did enjoy my experience at Sleepy’s. The staff were very helpful and no pressure before I made my final decision on my purchase. Great products thank you.
We had a very good experience, the lady who helped us was super helpful (even though we arrived 10 mins before closing time), gave us space and she found us the right mattress. The staff is a great representative of the Sleepy’s, I would recommend.
The staff at Sleepy’s Ipswich were lovely, we had a young lady who was wonderful in assisting Merv and I to purchase our new adjustable bed. The bed has been extremely helpful for our sleep for the both of us. We didn’t realise how good the positioning of the bed would be for our general health and we are sleeping a lot better. It has eased the pain I have in my legs and I’m able to walk around with less pain than before. The delivery was fantastic as well. Thank you! I would definitely recommend Sleepy’s!
Thank you to the staff, for helping us with selecting our new bed and the paper work. I will recommend your store to anyone interested in purchasing a bed. Thank you so much and stay safe.
Fantastic service by the sales consultants! Very friendly and welcoming. One of the main reasons we chose Sleepy’s Ipswich, was because of the quality service that was provided
So happy with the service, the lady was very helpful.
The staff at Sleepy’s Ipswich is very good and is not pushy and is very helpful!
100% for service, 100% for product. Could not fault either. Thank you very much.
Amazing bed, very happy! Tucked into a great adjustable bed. The sales lady was very helpful and the delivery was amazing. The day ended on a good note. Thank you for your help, it should be a good sleeping journey.
The staff from Sleepy’s Ipswich took care of us today. We found they had good knowledge as we had no idea what we were needing. We walked out very happy and confident with our purchase. Also, being a sale was a massive positive for us. We didn’t need to go elsewhere because of this reason.
Thank you all so very much for the prompt and helpful service. Happy to recommend you to our family ans friends.
The sales consultant at Ipswich was very pleasant, knowledgeable and helpful. Best sales person we encountered today!
The staff were amazing at their job and took the time to make me feel at home. More work places need a very friendly staff member to make you feel welcome.
Service absolutely first class. It makes a difference dealing with grand people!
Thank you so much for the wonderful shopping experience enjoyed by my wife and I! 10 out of 10 to the staff who were very knowledgeable, very friendly and very helpful.
Both ladies at Sleepy’s Ipswich were helpful, friendly and pleasant to deal with. Great customer service!
Well done Sleepy’s at your West Ipswich Store, what a pleasure to visit there. My intention was to browse but I came home the same day with a king size mattress and protector. I was approached by a sales consultant who was professional and knowledgeable, which made me purchase on a browse visit. I wanted to take the time to write this down, as I myself have been in sales for over 15 years and trained people. I enjoyed the whole experience at your store, and your staff reflect how well Sleepy’s train their people in all areas. The manager at this store was wonderful and topped off my whole experience so much that I did not venture into any other store to purchase anything else. My wonderful Conformity 300 arrived a few hours later as promised, by a lovely fellow that carried the mattress in and took the old one out… Thank you so much to the staff/manager and delivery man, I will be letting everyone know about this store.
I am a very happy customer! Recently I purchased a Hamptons Contour mattress and am very happy with both the mattress and the level of customer service. Sleepy’s quickly had my attention so I sent them an email about my sleep needs and budget and received a prompt reply telling me all I needed to know. Within about a week I was sleeping on my new heavenly mattress! The whole experience was a very positive one and I feel that Sleepy’s Ipswich helped to make the daunting task of mattress shopping easy and productive. I am already recommending Sleepy’s Ipswich to any friends and family who need a new mattress!
I just wanted to say a special thank you to you for your help, advice and kindness when I was in the process of ordering a mattress. Because we don’t buy these sort of things often, it’s always a process where we can feel very uncertain about what to buy. You really provided such wonderful customer service and I am sure that the mattress will turn out to be an excellent improvement.
I would like to place on record our appreciation for the wonderful customer service received from you, when purchasing our new mattress. I have read many positive comments posted on the Sleepy’s website by other satisfied customers, and these seem to confirm our own happy experience. When matters outside of our control went astray, it was reassuring to find that you were able to step in and ‘pull a few strings’ to have our purchase delivered on a weekend. Thank you so much for your kind efforts. We now look forward to the anticipated comfort of our purchase.
My wife and I recently purchased a mattress from the Ipswich store and we were both strongly motivated to provide some feedback from our experience. We received a level of customer service, or should I say care, which can only be described as extraordinary. In many ways, we were the nightmare customers; indecisive and hard to please. Yet the staff at the store could not have remained more patient and helpful throughout out rather protracted purchase process. They are a credit not just to your organisation but to retail service standards universally. We have been taking every opportunity to share our experience with family, friends and colleagues and to recommend the store in the highest possible regard.
When I walked into your store I was greeted by one of your sales consultants. He asked what he could help me with and I started to explain my back problems. He then fitted me to the Harbour Plush mattress which has given me the best sleep I have had in a long time. Thank you for all your help.
Chiropractors
Sleepy’s is committed to helping you achieve a better, healthier sleep. Part of this is a collaboration between the store and local chiropractors who use and recommend our products.
The following chiropractors are dedicated to improving your wellbeing through healthy sleep and professional chiropractic care.
Ipswich Massage and Herbal Spa
Sonja Glinster
Phone:
07 3281 6007
Ipswich Natural Health Centre
Corinne Anderson
Phone:
07 3281 6562
Limestone Natural Therapies Centre
Karl Wedeman
Gary Migotto
Phone:
07 3202 1731
Book a private in-store appointment