Sleepy's use independent contractors for delivery services to our customers and during this time we want to support these small business owners and our customers to ensure safety for all. This may mean some interruptions to our normal delivery service and Free Old Mattress Removal which will be based on advice obtained from the Australian Government and the precautionary measures our delivery contractors determine necessary. If you are purchasing in one of our Sleepy’s showrooms or online, our staff will confirm the current status and keep you updated until your order has been delivered. If you are unable to accept the delivery due to illness or quarantine, you can arrange an alternative delivery time with the store. We are committed to continuing Sleepy’s amazing customer experience from the start of your mattress selection through to post purchase, delivery and beyond.
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Sleepy’s are Awards Finalists!
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Sleepy’s are Awards Finalists!
March 7th, 2023
Sleepy’s have been selected as finalist for the 4th Australian Retail Innovators Awards 2023, as selected by the Retail Doctor Group.
The awards embrace the transformative nature of Australian retail and evolve to be one step ahead of time. To win, nominees can demonstrate they can successfully navigate through the unpredictable landscape of Australian retail.
There are several categories that businesses can be nominated for.
FMCG Brand
FMCG brands that leverage consumer insights effectively to create authentic and engaging consumer experiences, creating a compelling reason to buy.
Digital Innovators
These innovative retailers utilise digital strongly in their merchandising, service, functionality and customer experience.
Customer Experience
Customer centricity is at the heart of the retailer’s offer, culture, positioning and deployment.
Research & Strategy
The retailer utilises timely and relevant marketing, global and internal insights to shape a clearly differentiated strategy.
Omnichannel
The retailer boasts a seamlessly integrated omnichannel retail execution that is innovative and adaptive.
Social Cause
The retailer embraces a strong social utility in mission, deployment and people leadership.
Inspiring Leader
Retail leaders who continuously make a memorable contribution to their retail brand, their team, or Australian retail as a whole.
Sleepy’s have been given the opportunity to showcase excellence as one of the finalists in the categories for Customer Service and Inspiring Leader.
Congratulations to each individual in the Sleepy’s network who helped make the business a finalist!
The winners will be announced on the 28th of March as part of Retail Fest on the Gold Coast. This year’s gala will be held at The Star, Gold Coast. The 2023 awards night is about seizing the moment, taking stock of where we have been and what the future of retail will look like.
Keep your eyes peeled to see if Sleepy’s is crowned winner in any of the above categories.
